Information we collect and how we use it
Fit Fab Foods is committed to providing you with industry leading products and excellent customer service. We gather and we use information we collect from you to process your requests, to provide an enhanced and more personalized online experience and to inform you of offers and discounts from fitfabfoodsjax.com.
Personal information we collect about you
You may choose to provide personal information (such as your name, address, and email address) through our website. Here are the ways in which you may provide the information and the types of information you may submit. We also tell you how we may use the information.
You may choose to participate in various promotions that may be offered on our website or social media outlets. If you would like to participate, we may ask you for information such as your name, email address, postal address, and date of birth. We use the information you provide to administer the promotions. We also may use the information to communicate with you about our products and services.
If you communicate with us through the Contact Us link on our website, you may provide information such as your name, email address so we can respond to your questions and comments. We also may use this information to communicate with you about our products and services.
Other uses of information
We may use the personal information you provide on our website for Fit Fab Foods internal purposes. These purposes include administration of our website, data analytics and compliance with our legal obligations, policies and procedures.
Information we collect by automated means
We collect certain information by automated means when you visit our website, such as how many users visited our sites and the pages accessed. By collecting this information, we learn how to best tailor our website to our visitors. We collect this information through various means such as cookies, web beacons and IP addresses, as explained below.
An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our website, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device. We also may use this information to enhance our website.
Information we share
We do not sell or otherwise disclose information about our website visitors, except as described here. We may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. If you are a California resident, you may ask us to refrain from sharing your information with third parties for their marketing purposes. Please tell us your preference by contacting us as indicated in the How to Contact Us section of this Privacy Notice. We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use information you have provided through our website in a manner that is consistent with this Privacy Notice.
Links to other sites
Our website may provide links to other websites for your convenience and information. These websites may operate independently from QNL. Linked sites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not part of the The Lions Choice, we are not responsible for their content, any use of the sites, or the privacy practices of the sites.
How we protect personal information
We maintain administrative, technical and physical safeguards to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the information you provide on our website.
Updates to our privacy notice
This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our online privacy practices. We will post a prominent notice on this site to notify you of any significant changes to our Privacy Notice and indicate at the top of the notice when it was most recently updated.
How to contact us
If you have any questions or comments about this Privacy Notice, or if you would like us to update information we have about you or your preferences, please contact us by: Email: firstname.lastname@example.org or us the contact form on our website.
Refunds / Returns
All sales on comestible items “food” are final and are not eligible for returns.
Fit Fab Foods guarantees only the highest quality food products, service, and experience. As a small family business, we stand behind the quality and care that goes into every single order and will offer a prompt refund to any customer that feels one or more of our products has failed to live up to our high standards for freshly produced protein goodies.
ACCOUNT CREATION: In order to use certain features of the website (e.g., to use the Subscription Services), you must create an account with Fit Fab Foods and provide certain information about yourself as requested on the Site registration form. You represent and warrant that: (a) all required registration information you submit is complete, truthful and accurate; (b) you will maintain the accuracy of such information as such may change from time to time. You may delete your Fit Fab Foods Account at any time, for any reason, by following the instructions on the Site.
ACCOUNT RESPONSIBILITIES: You are responsible for maintaining the confidentiality of your Fit Fab Foods Account login information and are fully responsible for all activities that occur under your Fit Fab Foods Account. You agree to immediately notify Fit Fab Foods of any unauthorized use, or suspected unauthorized use of your Fit Fab Foods Account or any other breach of security. Fit Fab Foods cannot and will not be liable for any unauthorized use of your Fit Fab Foods account or loss or damage arising from your failure to comply with the above requirements.
BILLING, ORDERS & CREDIT CARD INFORMATION
2.1 Any order, to be valid, needs to be accompanied by a valid payment of the total sum of the value of the Product and shall be made by a pre-arranged method of payment acceptable to Fit Fab Foods , whether such order is made online on Fit Fab Foods website or by phone/email.
2.2 Fit Fab Foods ox reserves its rights to cancel the order at its sole discretion by reimbursing the sums paid by the Client. Fit Fab Foods shall not otherwise be liable to the Client for cancellation of such orders.
2.3 When you place your first order, we will save your credit card information for use on all future billings. Any automatic billing and/or charges, as per the membership rules described upon sign-up, will be automatically applied to your saved credit card unless you notify us in advance by emailing us at email@example.com. We accept all major credit cards as forms of payment. If your payment method reaches its expiration date and you do not edit your credit card information or cancel your account, you authorize us to continue billing that credit card on file including extending the expiration date until we are notified by you or the credit card company that the account is no longer valid. We encourage you to constantly update your payment method information or cancel your account should you wish to discontinue your membership with us
2.5 If you choose to cancel your service, you must notify Fit Fab Foods at least 5 days before your next product delivery date.
Acts of God
For all purposes hereof, force majeure includes any act of God, war, mobilization, governmental regulation, strike, lockout, drought, flood, total or partial fire, obstruction of navigation, loss, damage or detention in transit, defective materials or delays by shippers, or other contingences or causes beyond Seller's control which might prevent the manufacture, shipment or delivery of Goods covered hereby. Performance of Seller's obligations may be suspended pending force majeure, without Seller being responsible to Client for any damages or losses resulting from such suspension.